paperplane

the paperplane method

how paperplane audits hotels for genuine family-friendliness

room fit, location, upkeep and the family details that hotel stars miss. checked by parents, dated, and open to correction.

room fit, location, upkeep and the family details that hotel stars miss. checked by parents, dated, and open to correction.

Aditya KulkarniRaj Kunkolienkar

written & reviewed by
by aditya kulkarni and raj kunkolienkar

01

parents before reviewers

we know the first-hand pain of getting a family hotel wrong: the child on the bad bed, the kids' club that is shut when you arrive, the ‘short walk’ that is anything but with a stroller. those are the details we look for first.

we know the first-hand pain of getting a family hotel wrong: the child on the bad bed, the kids' club that is shut when you arrive, the ‘short walk’ that is anything but with a stroller. those are the details we look for first.

the test is simple: would we send our own families here?

02

we start where you're stuck

a comparison only exists when families genuinely shortlist those two hotels together: the pair already sitting open in your browser tabs at midnight. we don't manufacture match-ups to fill a page.

a comparison exists only when families genuinely shortlist those two hotels together: the pair already open in your browser tabs at midnight.

two hotels, one decision. never a leaderboard of fifty.

03

what we check

the four things families actually feel

every hotel in a comparison is worked through the same four areas. the same four a teddy is earned across. a hotel's own labels are where we start, never where we stop, and where a detail isn't published anywhere the comparison says so rather than guessing.

every hotel is worked through the same four areas. the same four a teddy is earned across. a hotel's own labels are where we start, never where we stop.

the most common surprise: a “family room” that sleeps two adults and one child under twelve. that is why the label alone is never enough.

sleeping & space

the room label is never proof on its own. we read the occupancy rules behind it.

  • family occupancy
  • beds & cots
  • room size
  • connecting rooms

location & access

how long the airport drive really takes, and what you can reach on foot.

  • distance from airport
  • family-friendly neighbourhood
  • walking & transport
  • getting to attractions

upkeep & hospitality

whether the place is holding up, and whether it is mid-refurbishment.

  • hotel condition
  • service warmth
  • housekeeping standards
  • renovation watch

dining & activities

ages, fees, hours and supervision, not just the poster by the pool.

  • age-fit pools & kids’ clubs
  • breakfast & restaurants
  • family activities
  • grounds & beach
04

how we know

we read recent reviews for patterns

recent reviews from families are useful for repetition, not sentiment. one cold breakfast is noise. six families mentioning the same lift queue at 8am is a fact about your holiday.

one cold breakfast is noise. six families mentioning the same lift queue at 8am is a fact about your holiday.

we count repeats. we ignore star averages.

05

our members actually stay there

paperplane families book these hotels through us, and we hear how it went afterwards: which room they were given, whether the cot arrived, how the kids' club ran that week. a member stay answers questions no amount of desk research can, and it goes straight back into the comparison.

paperplane families book these hotels through us and tell us how it went: which room they got, whether the cot arrived, how the kids' club ran that week. it goes straight back into the comparison.

the only evidence that arrives with a real family attached to it.

06

hotels change. we date our work.

pools close for renovation, clubs change their age limits, breakfast stops being included. every comparison carries the date we last checked it, so you can judge for yourself how fresh our judgement is.

pools close, clubs change their age limits, breakfast stops being included. every comparison carries the date we last checked it.

an undated recommendation is a rumour.

07

the teddies

our own family-fit signal, not stars

teddies say how strongly we recommend a hotel for a family holiday. they are not hotel stars, not an official rating, and not an average of guest reviews. one teddy is already a recommendation.

not hotel stars, not an official rating, not an average of guest reviews. one teddy is already a recommendation.

1 teddy

worth the stay

we'd happily send our own family here.

2 teddies

worth the detour

we'd go out of our way for it.

3 teddies

worth the trip

we'd build the holiday around it.

08

what counts as evidence

  1. ithe hotel's own published information
  2. iiroom and rate information, including occupancy rules
  3. iiirecent reviews written by families
  4. ivspecialist reporting on the hotel or destination
  5. vour own research and correspondence with hotels

prices on a comparison are editorial snapshots from the day it was writtenof writing. not live quotes. always check the current rate before you book.

09
09

tell us where we're wrong

stayed somewhere we've written about and found it different? that is the most valuable email we get. we re-check the page, fix it, and move the date.

we re-check the page, fix it, and move the date.

[email protected]